1. Who we are

We are a small, independent domestic cleaning business operating in the UK.
For the purposes of data protection law, we are the data controller.

2. What personal data we collect

We only collect personal data that is necessary to provide our services or respond to enquiries. This may include:
Name
Email address
Phone number
Property address
Booking and service details
We do not knowingly collect data from children.

3. How we collect your data

We collect personal data when you: contact us via the website, email or phone request a quote or make a booking communicate with us about our services

4. How we use your data

We use your personal data to: respond to enquiries provide and manage cleaning services arrange bookings and payments communicate with you about your service We only use your data for legitimate business purposes.

5. Sharing your data

We do not sell or rent your personal data. Your data may be shared only where necessary, for example with: website hosting or email service providers payment-related services (where applicable) All third parties are required to handle your data securely and in line with data protection regulations.

6. How we store and protect your data

We take reasonable steps to keep your personal data secure. Data is stored only for as long as necessary for business or legal purposes and is not kept longer than required.

7. Your data protection rights

Under UK data protection law, you have the right to: request access to the personal data we hold about you ask for incorrect or outdated data to be corrected request deletion of your data, where appropriate To exercise these rights, please contact us using the details on our website.

8. Cookies

Cookies are small text files placed on your device to help websites function properly and improve user experience.
Our website may use:

• Essential cookies required for the site to function
• Analytics cookies to help us understand how visitors use the site
• Analytics data is collected anonymously and does not identify you personally

9. Managing cookies

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.

10. Changes to this policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be published on this page, and the latest version will always apply.

11. Contact

If you have any questions about this Privacy & Cookie Policy or how your data is handled, please contact us using the details on our website.